Responsible Gaming at Seven Casino

All forms of gambling carry a risk of financial loss. It is important to approach betting as a form of entertainment, not as a source of income or a way to resolve financial difficulties.

At Seven Casino, we encourage every player to keep their wagering activity within personal boundaries that do not affect their financial stability or emotional wellbeing. The following principles support a safe and responsible approach to play:

• Set a strict budget before you start and stick to it.
• Only gamble with funds you can afford to lose.
• Treat gambling as leisure, not a financial strategy.
• Keep track of the time and money you spend.
• Take regular breaks to maintain a clear perspective.
• Never chase losses by increasing your bets.
• Keep gambling separate from personal or work responsibilities.
• Seek support promptly if gambling stops feeling enjoyable.

Problem gambling can develop gradually, and many people do not notice the warning signs until the situation becomes serious. The following indicators may suggest that gambling has moved beyond healthy limits:

• Spending more money on gambling than originally intended.
• Feeling unable to stop or reduce betting activity despite attempts.
• Neglecting work, family, or personal responsibilities to gamble.
• Borrowing money or selling possessions to fund gambling.
• Feeling anxious, irritable, or restless when not gambling.
• Using gambling to escape stress, anxiety, or low mood.
• Lying to friends, family, or colleagues about gambling habits.
• Continuing to gamble after suffering significant financial losses.
• Repeatedly returning to bet more in an attempt to recover past losses.
• Experiencing deteriorating mental or physical health linked to gambling.

Betting addiction is a serious condition that requires prompt attention and professional support. If you recognise several of these signs in yourself or someone you know, it is important to seek help without delay.

Taking action early can make a significant difference. There are practical steps you can follow to protect yourself and reduce the risk of harmful gambling habits:

• Set deposit, loss, and session time limits directly through your account settings.
• Use the self-exclusion option to suspend access to your account for a set period.
• Activate cooling-off periods if you feel the need to step back temporarily.
• Contact our customer support team to discuss your options in confidence.
• Be honest with yourself about your gambling patterns and their impact on your life.
• Speak to a trusted person, such as a friend or family member, about your concerns.
• Remove stored payment details to create a practical barrier to impulsive deposits.
• Seek professional counselling from a qualified gambling therapist.
• Use third-party blocking tools such as Gamban to restrict access to gambling websites.
• Register with a national self-exclusion scheme such as GamStop for broader protection.

Several established organisations in the United Kingdom provide free, confidential support to individuals affected by problem gambling. Reaching out to one of these services is a positive and important step:

• GamCare – Provides free information, support, and counselling for anyone affected by gambling harm. Visit www.gamcare.org.uk
• BeGambleAware – Offers guidance, a self-assessment tool, and access to treatment services across Great Britain. Visit www.begambleaware.org
• GamStop – A free national self-exclusion scheme that restricts your access to UK-licensed gambling websites. Visit www.gamstop.co.uk
• Gambling Therapy – An international service offering online support and forums for people affected by problem gambling. Visit www.gamblingtherapy.org
• Gamblers Anonymous UK – A fellowship of individuals who share their experience and support one another in recovering from gambling addiction. Visit www.gamblersanonymous.org.uk
• National Gambling Helpline – Available 24 hours a day, 7 days a week. Call 0808 8020 133 (free from most UK landlines and mobiles).
• Gamban – A blocking software tool that prevents access to gambling websites and apps across your devices. Visit www.gamban.com

If you are concerned about your gambling habits, our customer support team is available to assist you with account controls, self-exclusion, and signposting to further help. You can reach us through the following channels:

• Live Chat – Available directly on the Seven Casino website for immediate assistance.
• Email – Send your enquiry to our dedicated support address and receive a response from our team.
• Help Centre – Access self-service tools and guidance through the on-site support portal.

All enquiries relating to responsible gambling are handled with full confidentiality and care.